App support
Describe the expected and actual result and when it happened. Use the questions below; include a cropped screenshot if it helps, with private content removed.
- What were you trying to do?
- Which version and operating system were you using?
- What message or behavior did you see?
- Does it happen in one app or in several?
Billing and subscriptions
Send your account email, order reference, charge date and issue. Never send passwords, verification codes, full card numbers or active credentials.
Feedback and platform requests
Tell us what you want to write and which desktop platform you use. Feedback on Mac Gatekeeper prompts or Linux packaging is welcome.
Privacy and security
For data requests, identify the account and data involved. For security issues, describe the problem and how to reproduce it, without active credentials or other people’s private data.